Privacy Policy for Loopjam

Last Updated: Thursday, 29th August 2024

1. Introduction

Welcome to Loopjam, operated by Camwei Limited (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our photo and video-sharing app, Loopjam. We comply with the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following data about you:
– Personal Data: Includes your name, email address, and contact information.
– Media Files: Photos and videos you capture and upload through the app.
– Location Data: To add location info to your media files.
– Contacts: To help you find and connect with friends on the app.
– Device Information: Includes device type, operating system, and mobile network information.
– Usage Data: Information on how you use the app, such as features you use and content you view. 

3. How We Use Your Information

We use the information we collect for the following purposes:
– To provide and improve our services.
– To personalise your experience on the app.
– To notify you about changes or updates to the app.
– To respond to your enquiries and provide customer support.
– To comply with legal obligations and protect our legal rights.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:
– Consent: By using our app, you consent to our processing of your personal data.
– Contract: Processing is necessary for the performance of a contract with you.
– Legal Obligation: Processing is necessary to comply with legal obligations.
– Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
 

5. Data Storage and Security

Your data is securely stored in Loopjam’s secure directory. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or damage. Only you have access to your data.

6. Sharing Your Information

We do not share your personal data with third parties, except as required by law or to protect our legal rights.

7. Your Rights

Under GDPR, you have the following rights:
Access: You have the right to access your personal data.
– Rectification: You have the right to correct inaccurate or incomplete data.
– Erasure: You have the right to request the deletion of your data.
– Restriction: You have the right to request the restriction of processing your data.
– Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
– Objection: You have the right to object to the processing of your data.
– Withdraw Consent: You have the right to withdraw your consent at any time.
To exercise these rights, please contact us at loopjam@camwei.com

 8. Age Restrictions

Users must be over 16 years old to use Loopjam.

 9. Payments

Payments are processed through the App Store and Play Store. We do not store any payment information.

10. Prohibited Content

We do not allow any content that includes nudity or promotes violence, hate, or racism. Any violation of this policy will result in an immediate ban and deletion of the user profile.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be notified to you through the app.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: loopjam@camwei.com